Restarting various Avamar services in Dell DP4400

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In case when we login to ACM and we see services as stopped or failed related to Avamar, we can try to restart them via:

1. Login into ACM and see which services are having issues under avamar
2. SSH to avamar machine as admin user.

   If required perhaps default root password is avam@r

3. Use =dpnctl= to start / restart stopped services one by one. (gsan, mcs, emt, sched, ddrmaint-service etc.) For example

   dpnctl stop mcs
   dpnctl start mcs

Updating vCenter service user password in Avamar

There is also some default expiry of password for vCenter users. If that is not working properly then Avamar looses connectivity to vCenter and all VM level backups might stop.

We can update vCenter password is avamar via:

1. Test login into vCenter via created service user
2. Update vCenter details as follows via avamar web UI
   1. Edit VCenter

Refer:

• https://www.dell.com/support/kbdoc/en-us/000021353/avamar-how-to-restart-management-control-server-mcs

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