Changing user from Self-Service to other groups

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<yambe:breadcrumb>GLPI_Administration|GLPI Administration</yambe:breadcrumb>

Changing user from Self-Service to other groups

By default all LDAP or external users are added to self-service group. Users of this group can create ticket or post follow-up messages. To increase privileges of a user to technician, admin or super admin, etc. use:

  1. Login as GLPI
  2. Go to Administration -> Users
  3. Select user whose permissions need to be changed
  4. Choose Authorization from panel on left side
  5. Choose desired profile (Technician, Admin, Super admin, etc.) from drop-down menu shown at top and click 'Add'
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