Itop 3.2 Mail Notifications SMTP setup

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SMTP configuration

• login to itop console as admin user or users who have admin privileges.

• Go to Configuration > General configuration

• Find the smtp field in the file and add the following entries

'email_default_sender_address' => '<mail-id>',
'email_transport' => 'SMTP',
'email_transport_smtp.encryption' => 'tls',
'email_transport_smtp.host' => '<smtp-host>',
'email_transport_smtp.password' => '<password>',
'email_transport_smtp.port' => '<port-number>',
'email_transport_smtp.username' => '<username>',

• click on apply to save the changes

NOTE: It is recommended to configure to send emails via the local SMTP server, which will then relay them to the final destination. This ensures retry in case of network issues, as direct sending may cause emails to fail.

Testing the SMTP configuration

• Go to Configuration > Notifications

• click on the link email.test.php

• after opening the link, you should see green color text which says:

Success:PHP settings are ok to proceed with a test of the email

• In the Test recipient section, fill the To field. From field should be filled by default.

• Click Next

• The email should be sent successfully. you should see green color text which says:

Success:The email has been sent, check your inbox for the incoming mail...